HMEL has been awarded the ‘Customer Excellence Award’ for being an early adapter of RPA technology by effectively implementing robotic process automation technologies. A global leader in Robotic Process Automation (RPA), Automation Anywhere, conferred the award at a gala ceremony held on August 29, 2019 at Bangaluru.

As part of the Digitization strategy, HMEL has successfully deployed RPA in 14 business processes across Finance, Human Leadership, Marketing, IT, Operations and Technical Services.

HMEL Team, led by Mr. Manoj Kumar, Head-IT, received the award. The other leading winners included AstraZeneca, Honeywell and L&T Infotech.