A Center of Relentless Innovation
Advancing polymer testing, research and customer-centric innovation
Customer Services and Development Centre at HMEL
Our Customer Services and Development Centre (CSDC) stands as a hub of innovation, bridging the gap between cutting-edge technology and customer satisfaction. Recognised by the Department of Scientific and Industrial Research (DSIR), our state-of-the-art facility offers a comprehensive suite of solutions in polymer testing, failure analysis, and product development research, ensuring our partners can rely on quality and precision at every step.
Accredited by NABL under ISO/IEC 17025:2017
Latest & best-in-class imported equipment
Backed by experiences & skilled professionals
Minimum turnaround time
Safeguarding customer confidentiality & compliance
Excelling with Innovation-Driven Expertise
Founded in 2018, the CSDC is equipped with state-of-the-art tools and testing equipment to deliver exceptional customer service. In an industry where consistency and reliability are critical, we are proud to have developed the first Indian patent for high melt strength polypropylene (PP). This achievement marks just the beginning, with additional patents already filed, further establishing our leadership in polymer technology. Our CSDC lab remains at the cutting edge of research, tackling present-day challenges while proactively preparing for the future.
Forging Partnerships for Greater Impact
At CSDC, we believe that great innovations arise from the synergy of expertise and collaboration. Serving as a bridge between HMEL's operational expertise and customer needs, we ensure our solutions align with client needs and the latest advancements in polymer science. Our strategic alliance with the Central Institute of Plastics Engineering & Technology (CIPET) enhances our capabilities, enabling us to undertake impactful R&D projects, facilitate new product development, and conduct thorough testing and certifications.

Excelling with Innovation-Driven Expertise
Founded in 2018, the CSDC is equipped with state-of-the-art tools and testing equipment to deliver exceptional customer service. In an industry where consistency and reliability are critical, we are proud to have developed the first Indian patent for high melt strength polypropylene (PP). This achievement marks just the beginning, with additional patents already filed, further establishing our leadership in polymer technology. Our CSDC lab remains at the cutting edge of research, tackling present-day challenges while proactively preparing for the future.

Forging Partnerships for Greater Impact
At CSDC, we believe that great innovations arise from the synergy of expertise and collaboration. Serving as a bridge between HMEL’s operational expertise and customer needs, we ensure our solutions align with client needs and the latest advancements in polymer science. Our strategic alliance with the Central Institute of Plastics Engineering & Technology (CIPET) enhances our capabilities, enabling us to undertake impactful R&D projects, facilitate new product development, and conduct thorough testing and certifications.
Leading the Way in Polymer Testing and Development
Our commitment to customer satisfaction is evident in our rigorous testing processes and relentless pursuit of excellence. With access to the latest ASTM, ISO, and BIS standards, advanced analytical instruments, and a team of skilled professionals, we explore new possibilities and create products that redefine industry standards. The CSDC is your gateway to polymer excellence, from testing to development and beyond.
Best Practices at CSDC: Ensuring Validity of Results
Controlled Environment
Maintaining optimal temperature and humidity for precise testing conditions.
Timely Calibration
Regular calibration of instruments with CIPET, Lucknow for reliable results.
Advanced Methodologies
Employing CRM and SRM for enhanced accuracy.
Rigorous Testing Protocols
Conducting retests, replicate tests, and blind tests to affirm reliability.
Engagement in Comparisons
Actively participating in Inter Lab Comparison (ILC) and Proficiency Testing (PT) programmes.
Thorough Reviews
Utilising a maker-checker concept for meticulous review of test results.
Adherence to Standards
Conducting all tests per ASTM/ISO guidelines and undergoing internal audits from external agencies.