Safety First

  • Have deepest care for human life and other resources
  • Stop and act to correct unsafe behaviour and conditions instantly
  • Plan your work well in advance; Don't start in a hurry
  • Take responsibility for safety and lead by example
  • Educate and motivate every stakeholder towards safety
  • Do not compromise on safety to save cost, time or resources
  • Always follow rules & procedures and ensure others do the same
  • Encourage reporting near miss incidents/unsafe act and unsafe conditions
  • Investigate causes of incidents and share learning with all stakeholders

Achieve Targets & Meet Deadlines

  • Prepare a to-do-list every day and review it at the end of the day
  • Plan well in advance; discourage renegotiation of deadlines once agreed
  • Be accountable for self, don’t wait for follow up
  • Take right decision at right time
  • Keep the stakeholders informed in case of any possible slippages
  • Don’t wait to appreciate good work and celebrate achievements

High Ethical Standards

  • Abide by the Law of the land
  • Abide by the HMEL’s ‘Code of Conduct’
  • Be honest to your conscience
  • Report the facts and stand by them
  • Adhere and follow systems, procedures and policies of the organisation
  • Lead by example and do not ask for special privileges
  • Say no to all kinds of favours; either taking or giving
  • Say no to what is not ethical , irrespective of any level
  • Have checks and balances and be vigilant in all acts

Respect for People

  • Treat others as you would expect to be treated yourself
  • See individuals as a package of both strengths and limitations.
  • Be punctual and respect other’s time
  • Never be biased of any kind, creed, gender, religion etc.
  • Allow people to take decisions and ownership in their assigned role
  • Respect other’s opinions, thoughts, ideas and feelings by listening without interrupting
  • Be open to give and take feedback. Keep it constructive and encourage openness at all levels
  • Be sincere while you say ‘Thanks’ or ‘Sorry’
  • Understand and respect different cultures
  • Praise in public and reprimand in private
  • Follow meeting etiquette

Continuous Improvement & Learning

  • Have long term and short term Individual Development Plan, follow it religiously and review it regularly
  • Have deep sense of intrinsic drive to create something new and always look for doing something new
  • Self-reflecting and accepting mistakes becomes the starting point of learning
  • Never assume; ensure that the learner has understood completely by asking him to do so
  • Foster teams which shows genuine commitment to tackle difficult, long term problems
  • Continuously challenge your competence, accept them when challenged by others, take this as an opportunity to grow
  • Encourage shared learning through cross functional teams
  • Encourage innovation and creativity
  • Continuously strive to improve and streamline systems & processes
  • Demonstrate respect towards higher knowledge and skills in the areas related to work and general behaviour

Teamwork

  • Keep team interest above self interest
  • Strive for consensus and respect team’s decisions
  • Take responsibility for mistakes and failures – share credit for success with team
  • Celebrate happy events with team and encourage fun at work
  • Utilise individual’s strengths and support to overcome weakness
  • Do not embarrass team members in front of others
  • Be transparent and honest in communication without any hidden agenda
  • Take care of each other
  • Trust each other
  • No job is small